Client feedback is important to us!

Spending time with our clients and understanding their needs is paramount to us. Working together we enable strong long-lasting working relationships. Our client feedback programme ensures we spend time with our clients to understand what they need, how they perceive our service, the quality of our staff and deliverables, and importantly highlight key positive or negative feedback on all aspects of the client/T&A relationship to enable us to take the appropriate action on these outcomes.

Our feedback programme provides valuable insight into our service and value that we offer, including:

  • Working together – service, delivery, quality;
  • IT services and communication;
  • Providing added value and innovation;
  • Benchmarking and future opportunities; and
  • Overall rating on quality, service delivery, relationship management, communication, added value and innovation.

Testimonials

Allan Watson
University of Dundee
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Steven Garry 
Unicorn Property Group
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Niall Howard 
Hakkasan
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Patrick Brown
City of Edinburgh Council
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George Macaskill
Highland Council
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Lindsay Glasgow
City of Edinburgh Council
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Major General Euan Louden
The Royal Edinburgh Military Tattoo
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Prospect Magazine
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Bill Ness
City of Edinburgh Council
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Doug Macaskill
Al Masaood & Sons Special Projects
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Steve Ede
Royal London Group
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Martin Tolhurst
Fettes College
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Stanley Quadros
Boeing International Corporation
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Phil Houghton
Fettes College
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Colin Dumma
Berwickshire Housing Association
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Graham C Russell
Selex Galileo
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Paul Tomlinson
ING Real Estate
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Angus Bradley
Advanta Global Services
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Brian Day
Manhattan Loft Corporation
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